License
The licensing model of the 446 Plattform® ensures a quick entry into the professional management of processes. A flexible adaptation of the different modules facilitates the effective design of cross-company business processes. The modular concept makes it possible to present and influence complex interrelationships in a much clearer and more controllable way.
The following licenses are available for 446 Plattform® on the basis of concluded contracts ():
Standard Edition
- Service Level Management
- Ticket Management
- Expense Management
- Dispatching & Rule Management
- Knowledge Management
- Workflow Management (read only)
- Forms Management
- Messaging & Collaboration
- Standard Features
- User Management
- Reporting Management
- Add-ons
- Configuration Management
- 446 Plattform® Mobil
Enterprise Edition
- Advanced Service Level Management
- Advanced Reporting Management & System Administration
- Early Warning System
- Enterprise Features
Ultimate Edition
- Advanced Ticket Management
- Advanced Expense Management
- Advanced Messaging & Collaboration
- Advanced Knowledge Management
- Advanced Workflow Management
- Advanced User Management
- Advanced Configuration Management
- Service Portfolio Management
- Automated Event Management (AEM)
- Dashboard
- Enterprise Application Integration (EAI)
- Add-ons
- 446 Plattform® Mobil
- Business Intelligence/Data Warehouse
- Computer Telephony Integration (CTI)
- Transport Manager
Languages
- German
- English
- French
- Italian
Instances and user
- Productive instance
- Test instance
- Development instance
- Site License
- Named User License
- Passive User License (without login)
Note:
If you need more information about the licensing process, please send us an e-mail:
sales@isonet.ch