Master database

Configuration Settings

Disk Space

The disk space on the servers the 446 Plattform data is stored on has to be checked on a regular basis. If the disk space runs short, it is necessary to take action in order to make disk space available again. Otherwise, the stability of the application cannot be guaranteed.

You will find comprehensive information on requirements, memory locations, etc. in the following chapters.

Log Files

The log files are stored in a directory (mostly named Logfiles) under the installation of the Logging Manager by default. In this process, every worker A Worker is a program that runs as a specialized service in the background and bundles functionalities to make it available to third parties (similar to the Windows system service). and service saves its log data to an own sub directory.

It is, however, possible that the main logfile directory can be outsourced into another directory or even onto another partition.

In order to find the path to the log files’ directory, proceed as follows:

Open the directory of the Logging Manager in the Windows Explorer. There, you will find a file named LoggingManager.exe.config. Open this file in a text editor of your choice (e.g. Note Pad). Search for the key word loggingDirectory in it. Following this key word, you can find the path to the log files, e.g. loggingDirectory="C:\Program Files\LoggingManager\Logfiles".

Note:

The LogfileWorker can be used to remove older or no longer needed log files.

Uploads

Files (e.g. attachments to tickets) are saved in the database; i.e. no further configurations are necessary here.

Bad-Messages