License Overview
On this page you will find an overview of the license you purchased. General license information, a list of tickets created per year for all clients and the amount of process users over the last 3 years can be viewed here. Additionally you are able to see a list of features activated for your version of the 446 Plattform and you can filter the view with your own search terms. The article License does furthermore contain all the necessary information for you concerning the licensing model.
Chapters:
This section contains general information about your license, for example the name of the customer or the languages activated for your system.
Instance Type: The type of the instance in use (e.g. production, training).
Customer Name: The customers name for your system.
System Name: The name of your system.
System Admin User: The system administrator responsible for your system.
Site License: An indication of whether your license is usable across multiple systems ('True') or not ('False').
Named Users: The amount of registered users in your system who are actively working with your system.
Passive Users: The amount of users in your system who have been added to and communicate with your system by a process e.g. Email accounts (mail reception).
Max Clients: The amount of clients you can use with your system.
Tickets per Year: The average amount of tickets per year.
Max Additional Apps: The maximum amount of external apps that you can register in your system for the communication with the WebAPI.
Start Date: The date when your license was activated.
End Date: The date when your license expires.
Languages: The languages unlocked for your system.
This section offers you a summary of the created tickets since the activation of your system. The amount shown applies to all clients and is listed separately for each year.
Here you can find the amount of users who have been logged as process users in your system within the last three years. This includes active users where, within a year, at least one activity in one ticket has been recorded.
A listing containing features activated for your version of the 446 Plattform can be found here. Besides you are free to filter the list using the input mask in the head row. In the table below you will find all features for each edition available listed.
| Name | Description | Module | Edition |
|---|---|---|---|
| EnableArchiving | Enables the archiving of any database content | Advanced Ticket Management | Ultimate Edition |
| EnableExternalInternal | Enable External/Internal View on Tickets | Advanced Ticket Management | Ultimate Edition |
|
EnableTicketRanking |
Enables the Ticket Ranking feature. |
Advanced Ticket Management |
Ultimate Edition |
|
EnableEditTicketWizardSection |
Enables the setting and action for a ticket wizard section to be edited later on and maybe hidden during initial ticket creation. |
Advanced Ticket Management |
Ultimate Edition |
|
EnableCustomHTMLPage |
Enables the action custom HTML page |
Advanced Ticket Management |
Ultimate Edition |
|
EnablePrincipalFilter |
Enables the principal limitation features |
Advanced Ticket Management |
Ultimate Edition |
|
EnableTicketWizardSectionVisibilityControlledByExpression |
Enables ticket wizard section visibility controlled by expression |
Advanced Ticket Management |
Ultimate Edition |
|
EnableTicketFieldConflictOverview |
Enables the possibility to show conflicts, when user saving/editing ticket fields at the same time. |
Advanced Ticket Management |
Ultimate Edition |
|
EnableExpressionFieldForOverview |
Enables the possibility to show ticket fields in the overview, which can be defined as expression in the edit view of a ticket scheme. |
Advanced Ticket Management |
Ultimate Edition |
|
EnableTicketActionAllowsExpression |
Enables Expressions for ticket actions |
Advanced Ticket Management |
Ultimate Edition |
|
EnablePasswordRequiredToSendEmail |
Enables that the user needs to enter a password to send a mail |
Advanced Ticket Management |
Ultimate Edition |
|
EnableExpenseWorkflowType |
Enables the "Expense Workflow" workflow type |
Advanced Expense Management |
Ultimate Edition |
|
EnableInternalExternalExpenses |
Enables the internal/external feature for expenses |
Advanced Expense Management |
Ultimate Edition |
|
EnableTimeAccount |
Enables the time account for cost centers |
Advanced Expense Management |
Ultimate Edition |
|
EnableLverExpenseTypeValidationRules |
Enables the validation panel for LVER expense types formulas. |
Advanced Expense Management |
Ultimate Edition |
|
ExchangeExtension |
Enables MS Exchange Extensions (TODOs, Appointments) |
Advanced Messaging & Collaboration |
Ultimate Edition |
|
EnableExchangeAppointmentWorkflowPlugins |
Enables the plugins to create/delete appointments in exchange |
Advanced Messaging & Collaboration |
Ultimate Edition |
|
EnablePrincipalTextBuildingBlocks |
Enables the TextBuildingBlocks feature for users and groups |
Advanced Messaging & Collaboration |
Ultimate Edition |
|
EnableFreeBusyCheck |
Enables the frey/busy check. (Web ui as well as the workflow plug in.) |
Advanced Messaging & Collaboration |
Ultimate Edition |
|
EnableMail2Workflow |
Enables the possibility that Mail2Ticket can create Message objects which run through a workflow, instead of tickets. Also enables the "Message" workflow type |
Advanced Messaging & Collaboration |
Ultimate Edition |
|
EnableFeedbackPages |
Enable Feedback Pages |
Advanced Messaging & Collaboration |
Ultimate Edition |
|
EnableNotificationPlugins |
Enables the (push) notifications for users |
Advanced Messaging & Collaboration |
Ultimate Edition |
|
EnableKbVersioning |
Enables versioning of Kb Articles |
Advanced Knowledge Management |
Ultimate Edition |
|
EnableTicketUserAssignmentWorkflowPlugIn |
Enables the ticket user assignment workflow plug in |
Advanced Workflow Management |
Ultimate Edition |
|
EnableDataWorkflows |
Enables the "Data Workflow" feature |
Advanced Workflow Management |
Ultimate Edition |
|
EnableSetPreviousPrincipalWorkflowPlugIn |
Enables the set previous principal workflow plug in |
Advanced Workflow Management |
Ultimate Edition |
|
EnableDateTimeAttributeTriggersWorkflow |
Ci Attribute to trigger a workflow when it's DateTime value has been reached. |
Advanced Workflow Management |
Ultimate Edition |
|
EnableDebugModeWorkflowPlugIns |
Enables the workflow plug ins to start and stop the debug mode |
Advanced Workflow Management |
Ultimate Edition |
|
EnableCommonTaskWithEventPlugIns |
Enables the workflow plug ins for common tasks with events (for group) |
Advanced Workflow Management |
Ultimate Edition |
|
EnableStackPlugIns |
Enables the PlugIns "Stack Push" and "Stack Pop" |
Advanced Workflow Management |
Ultimate Edition |
|
EnableWorkflowDesignerTraceSingleItem |
Enables the Trace-Single-Item feature |
Advanced Workflow Management |
Ultimate Edition |
|
EnableStopwatchWorkflowPlugins |
Enables the workflow plugins "stopwatch start" and "stopwatch elapsed time". |
Advanced Workflow Management |
Ultimate Edition |
|
EnableProcessingPriorityPlugin |
Enables the workflow plugin "SetProcessingPriority" |
Advanced Workflow Management |
Ultimate Edition |
|
EnableIterationPlugin |
PlugIn which performs an iteration a certain number of times |
Advanced Workflow Management |
Ultimate Edition |
|
EnableIsolateItemFromItsGroupPlugIn |
Enables that the workflow item can be isolated by the group plugin |
Advanced Workflow Management |
Ultimate Edition |
|
EnableOnlyFormsInWorkflowDesigner |
Enables Form Management in Designer |
Advanced Workflow Management |
Ultimate Edition |
|
EnableExecuteReportWorkflowPlugIn |
Enables the execute report workflow plug in |
Advanced Workflow Management |
Ultimate Edition |
|
EnableActivityPluginTimeout |
Enables the activity plugin timeout functionality |
Advanced Workflow Management |
Ultimate Edition |
|
EnableFunctionWorkflowType |
Enables the "Function Workflow" workflow category |
Advanced Workflow Management |
Ultimate Edition |
|
EnableVolatilePlugins |
Enables the workflow plugins "Volatile" and "Volatile off" |
Advanced Workflow Management |
Ultimate Edition |
|
EnableCreateWorkflowItemsForLinkedElementsPlugin |
Enables the plugin "create workflow items for linked elements" |
Advanced Workflow Management |
Ultimate Edition |
|
EnableUserSignature |
Enables the signatures workflow plugins |
Advanced User Management |
Ultimate Edition |
|
EnableDeputyAssignment |
Enables the Deputy assignment |
Advanced User Management |
Ultimate Edition |
|
EnableCreateUserPlugIn |
Enables the workflow plugin to create a new user |
Advanced User Management |
Ultimate Edition |
|
EnableUserSplitterWorkflowPlugIn |
Enables the UserSplitter workflow plugin |
Advanced User Management |
Ultimate Edition |
|
EnableOfficeCommunicatorIntegration |
EnableOfficeCommunicatorIntegration Enables presence and smart tag integration into user browser for Microsoft Office Communicator. |
Advanced User Management |
Ultimate Edition |
|
EnableDashboard |
Enables the Dashboard |
Dashboard |
Ultimate Edition |
|
EnableDashboardCategories |
Enables dashboard categories |
Dashboard |
Ultimate Edition |
|
EnableServicePortfolio |
Enables the service portfolio feature. |
Service Portfolio |
Ultimate Edition |
|
EnableServicePortfolioSchemes |
Enables service portfolio schemes and service attributes |
Service Portfolio |
Ultimate Edition |
|
EnableEventManagement |
Enables the event management |
Automated Event Management |
Ultimate Edition |
|
EnableCiWorkflowType |
Enables the "Ci Workflow" workflow type |
Advanced Configuration Management |
Ultimate Edition |
|
EnableCiWorkflowPlugIns |
Enables the workflow plug ins for cis |
Advanced Configuration Management |
Ultimate Edition |
|
EnableCiImportConflicts |
Conflict Management for CMDB Imports |
Advanced Configuration Management |
Ultimate Edition |
|
EnableIsCiLinkedWithUserPlugIn |
Enables the CMDB workflow plugin which checks whether a ci has a certain affected user or not |
Advanced Configuration Management |
Ultimate Edition |
|
EnableCiZoneWorkflowType |
Enables the "CiZone Workflow" workflow type |
Advanced Configuration Management |
Ultimate Edition |
|
EnablePingPlugIn |
Enables the CMDB workflow plugin which pings a device in the network |
Advanced Configuration Management |
Ultimate Edition |
|
EnableCiStatusWorkflows |
Allows to use Workflows for status changes in CIs. |
Advanced Configuration Management |
Ultimate Edition |
|
EnableCMDBActionStartWorkflow |
Enables CMDB action StartWorkflow |
Advanced Configuration Management |
Ultimate Edition |
|
EnableCMDBPeriodicImports |
Enables periodic imports in the CMDB |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableCMDBPeriodicImportsWithInterval |
Enables periodic imports in the CMDB that run at fixed intervals |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableCMDBImportQueueManagement |
Enables queue management for imports in the CMDB |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableCiSchemeTypes |
Enables Ci-Types |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableRemoteControl |
When enabled, Remote Control can be started over CI-Detail Dialog. |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableIPDataType |
When enabled, Ci-Fields can have the DataType 'IP' |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableLinkCiWithUserPlugIn |
Enables the CMDB workflow plugin which adds a new affected user to a CI |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableCiOwnerSupplier |
Owner/Supplier enabled for Cis |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableCiSearchTemplates |
Enables CI search templates in the extended search. |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableCiDatabaseQueryAction |
Enables the Ci action "Database query" |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableCiRelationTypes |
Enables ci relation types |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableCreateCiWorkflowPlugIn |
Enables the workflow plugin "Create CI" |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableSetCiDownTimeTicketAction |
Enables the action SetCiDownTime |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableDeleteCiLinkToTicketPlugin |
Enables the plugin DeleteCiLinkToTicket |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableSetFieldOfCiWorkflowPlugins |
Enables the workflow plugins "Set fields of a CI", "SetFieldOfCI", "SetFieldOfAttachedCI" |
Enterprise Configuration Management |
Ultimate Edition |
|
EnableConfigurationManagement |
When enabled, the CMDB is shown. |
Configuration Management essentials |
Ultimate Edition |
|
EnableCMDBImport |
When enabled, the CMDB Import Settings is shown |
Configuration Management essentials |
Ultimate Edition |
|
EnableDeleteZoneSchemes |
Allow deletion of zone schemes based on security rights |
Configuration Management essentials |
Ultimate Edition |
|
EnableEditZonenschemata |
Allow editing of zone schemes |
Configuration Management essentials |
Ultimate Edition |
|
EnableSqlListAction |
Activates the TicketAction 'Sql List' |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
EnableMultiValuedField |
Enables a multi valued field control on the ticket wizard, to query external data sources and save changes on the ticket field. (It never updates the external data source) |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
EnableDataSourceQuery |
Enables the DataSourceQuery wizard control |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
EnableHttpPostWorkflowPlugIn |
Enables the http POST workflow plug in |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
EnableWebServiceWorkflowPlugIns |
Enables the workflow plug ins for simple and complex web services |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
EnableScriptWorkflowPlugIn |
Enables the workflow plug in to execute scripts |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
EnableWebserviceControl |
Enables the WebserviceControl |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
EnableWebserviceSearchControl |
Enables the WebserviceSearchControl |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
EnableRestWorkflowPlugin |
Enables the RESTful web service workflow plugin |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
EnableTransformXmlPlugIn |
Enables the transformation of the configuration of a plugin into a xml file |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
EnableSqlToCsvExportWorker |
Enables the SqlToCsvExport worker |
Enterprise Application Integration (EAI) |
Ultimate Edition |
|
Enable446PlattformMobil |
This key enables the 446 Plattform Mobil user interface. If the key is false the user interface does not allow any logins. |
446 Plattform Mobil |
Ultimate Edition Add-ons |
|
EnableSelectTicketFieldsForDWH |
Enables the including of ticketscheme fields into the data warehouse |
Business Intelligence |
Ultimate Edition Add-ons |
|
EnableComputerTelephonyIntegration |
Global switch to enable the CTI module |
Computer Telephony Integration |
Ultimate Edition Add-ons |
|
EnableTransportManager |
Enables the transport manager |
Transport Manager |
Ultimate Edition Add-ons |
|
EnableEarlyWarning |
Enables the Early Warning System |
Early Warning System |
Enterprise Edition |
|
EnableEarlyWarningWorkflowType |
Enables the "Early Warning Workflow" workflow type |
Early Warning System |
Enterprise Edition |
|
EnableEarlyWarningRuleSubscription |
Enables the Early Warning Rules Templates and Subscriptions |
Early Warning System |
Enterprise Edition |
|
EnableDynamicTimeZone |
Enables dynamic time zones for service times in SLM. |
Advanced Service Level Management |
Enterprise Edition |
|
EnableEstimatedEffort |
Enables estimated effort in SLA escalation time |
Advanced Service Level Management |
Enterprise Edition |
|
EnableTicketActionEditTicketTiming |
Enables edit ticket timing action |
Advanced Service Level Management |
Enterprise Edition |
|
EnableTaskManagement |
Enables the Task Management. |
Task Management |
Enterprise Edition |
|
EnableTaskScheduling |
Enables the TaskScheduling and adds a tab in TaskDetailDialog |
Task Management |
Enterprise Edition |
|
EnableTasksInActivityList |
Enables the Tasks in Activity list. |
Task Management |
Enterprise Edition |
|
EnableTaskWorkflowType |
Enables the "Task Workflow" workflow type |
Task Management |
Enterprise Edition |
|
EnableTaskSearchTemplates |
Enables task search templates in the extended search. |
Task Management |
Enterprise Edition |
|
EnableReportSnapshots |
When enabled, users can make snapshots in reporting management. |
Advanced Reporting & System Administration |
Enterprise Edition |
|
EnableReportSubscriptions |
When enabled, users can create report subscriptions |
Advanced Reporting & System Administration |
Enterprise Edition |
|
EnableWorkerManagement |
Enables the settings stage where agent workers can be configured |
Advanced Reporting & System Administration |
Enterprise Edition |
|
EnableAdvancedReportingControl |
Enables the filter control |
Advanced Reporting & System Administration |
Enterprise Edition |
|
EnableWebDataViewDesigner |
Enables the web ui for the data view designer |
Enterprise Features |
Enterprise Edition |
|
EnableMasterDataManagement |
Enables the master data management to specify own expressions. |
Enterprise Features |
Enterprise Edition |
|
EnableSystemMonitoring |
Enables the settings stage where services and modules can be monitored |
Enterprise Features |
Enterprise Edition |
|
EnableCustomOAuthClients |
If enabled, it is possible to add custom OAuth2 clients with their individual client_id and secret used to consume web api. |
Enterprise Features |
Enterprise Edition |
|
EnableExpenseWithoutTicketLink |
If this feature key is enabled it is possible to create expenses without a link to a ticket |
Enterprise Expense Management |
Enterprise Edition |
|
EnableLverWorkflowPlugIns |
Enables the workflow plug ins for LVER (currently a plug in to preselect cost center and project) |
Enterprise Expense Management |
Enterprise Edition |
|
EnableCostCenterKeyValuePairs |
Enables the key value grid in the cost centre dialog |
Enterprise Expense Management |
Enterprise Edition |
|
EnableExpenseQuickBooking |
Enables the quick booking dialog |
Enterprise Expense Management |
Enterprise Edition |
|
EnableCostCenterDirectPostingFlag |
Enable the possibility to mark a cost center designable for direct posting |
Enterprise Expense Management |
Enterprise Edition |
|
EnableBookExpensePlugin |
Enables the workflow plugin BookExpenseToTicket |
Enterprise Expense Management |
Enterprise Edition |
|
EnableDynamicPlaceholders |
Enables the DynamicPlaceholders feature (in settings stage) |
Enterprise Messaging & Collaboration |
Enterprise Edition |
|
EnableReplyEmail |
Mail2Ticket Reply Email (means: Mail2Ticket recognizes mail responses and adds them to the according ticket instead of creating a new ticket) |
Enterprise Messaging & Collaboration |
Enterprise Edition |
|
EnableKnowledgeBaseWorkflowType |
Enables the "Knowledge Base Workflow" workflow type |
Enterprise Knowledge Management |
Enterprise Edition |
|
EnableKnowledgeBaseWorkflowPlugIns |
Enables the workflow plug ins that are related to the knowledge base. |
Enterprise Knowledge Management |
Enterprise Edition |
|
EnableKbExport |
Enable KB-Export Feature, shown as a Stage in KB-Settings |
Enterprise Knowledge Management |
Enterprise Edition |
|
EnableKbTemplate |
Enable KB-Templates |
Enterprise Knowledge Management |
Enterprise Edition |
|
EnableKbInheritedArticlesViaCategory |
Enables to specify a KB-Article as inherited, will be found in category search even if is not in direct category |
Enterprise Knowledge Management |
Enterprise Edition |
|
EnableCreateKbArticleWorkflowPlugIn |
Enables a workflow plug in to create a kb article from a ticket |
Enterprise Knowledge Management |
Enterprise Edition |
|
EnableLanguageMappingInLinkKbArticle |
Enables the language mapping in the link ticket with kb article ticket action. |
Enterprise Knowledge Management |
Enterprise Edition |
|
EnableSetAttributePlugIn |
Enables the workflow plugin to set an attribute of a user or group |
Enterprise User Management |
Enterprise Edition |
|
EnableXmlUserImport |
Enables user import from an xml source |
Enterprise User Management |
Enterprise Edition |
|
EnableUserBrowserMultiMode |
Sets if the multi selection mode in user browser is available. |
Enterprise User Management |
Enterprise Edition |
|
EnableTicketFollower |
Enables the follow ticket feature |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableChainedDbQueryControl |
Enable the chained db query wizard control |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableWizardDbQueryControl |
A control to let the user use SQL queries within the ticket wizard |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableLanguageBasedPrefill |
Gives you the ability to prefill drop down lists in the ticket wizard based on the language of the user - Mapping from the user language to a specific item of the dropdown list |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableSimilarTicketsControl |
Enables the similar tickets wizard control |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableSuccessorTicketWorkflowPlugIn |
Enables the "Create Successor Ticket" workflow plug in. |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableSubTicketViewControl |
Enables control to show successor, linked, and cloned tickets of a ticket or a task |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableCloseAllChildren |
Enables the ticket schema selection of a state to move all successor tickets and tasks into a certain state. |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableTicketFileDeactivation |
Enables the possibility to deactivate ticket files |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableTicketEditor |
Enables functionality regarding the generic ticket editor role |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableSetDefaultValuePermission |
Enable a permission to set default values for ticket wizard if the user have no right to edit |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableLinkTicketsWorkflowPlugin |
Enables the workflow plugin for linking/unlinking tickets |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableGeoLocationEdit |
Enables the possibility to edit the geolocation |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableAddOrRemoveTicketFilePlugin |
Enables the workflow plugin for add/remove ticket files |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableWizardLinkTicketControl |
Enables the link ticket control for the ticket wizard. |
Enterprise Ticket Management |
Enterprise Edition |
|
EnableWorkflowActionDateTimeInput |
Enables the possibility to enter date and datetime values via a DateTime-Picker in TicketDetailDialog |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableXmlWorkflowImportExport |
Enables the functionality to export workflows to xml respectively to import workflows from xml. |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableWorkflowHistory |
Display the revision history of a workflow |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableSqlWorkflowPlugIns |
Enables the sql workflow plug ins (select and non query) |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableWorkflowItemsHistory |
Enables the possibility to view an item's history in the Workflow Designer |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableWorkflowDesignerSnailMode |
Enables the snail mode in the workflow designer |
Enterprise Workflow Management |
Enterprise Edition |
|
EnablePluginExportToTextFile |
Enables plugin export to text file |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableWorkflowPluginOverview |
Enables the plugin overview in workflow designer (for printing plugins and their descriptions) |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableWorkflowConfigurationDialog |
Enables the workflow configuration dialog in workflow designer |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableExportTicketAttachmentsPlugin |
Enables the ExportTicketAttachments plugin |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableErrorHandlingWorkflows |
Enables the "ErrorHandling" workflow feature |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableGatePlugIn |
Allows the plugin which allows only one WorkflowItem to pass at one time. |
Enterprise Workflow Management |
Enterprise Edition |
|
EnableLockPlugins |
Enables the workflow plugins "Lock" and "Release Lock" |
Enterprise Workflow Management |
Enterprise Edition |
|
Enable446PlattformMobil |
This key enables the 446 Plattform Mobil user interface. If the key is false the user interface does not allow any logins. |
446 Plattform Mobil |
Enterprise Edition Add-ons |
|
EnableCMDBPeriodicImports |
Enables periodic imports in the CMDB |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableCMDBPeriodicImportsWithInterval |
Enables periodic imports in the CMDB that run at fixed intervals |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableCMDBImportQueueManagement |
Enables queue management for imports in the CMDB |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableCiSchemeTypes |
Enables Ci-Types |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableRemoteControl |
When enabled, Remote Control can be started over CI-Detail Dialog. |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableIPDataType |
When enabled, Ci-Fields can have the DataType 'IP' |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableLinkCiWithUserPlugIn |
Enables the CMDB workflow plugin which adds a new affected user to a CI |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableCiOwnerSupplier |
Owner/Supplier enabled for Cis |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableCiSearchTemplates |
Enables CI search templates in the extended search. |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableCiDatabaseQueryAction |
Enables the Ci action "Database query" |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableCiRelationTypes |
Enables ci relation types |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableCreateCiWorkflowPlugIn |
Enables the workflow plugin "Create CI" |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableSetCiDownTimeTicketAction |
Enables the action SetCiDownTime |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableDeleteCiLinkToTicketPlugin |
Enables the plugin DeleteCiLinkToTicket |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableSetFieldOfCiWorkflowPlugins |
Enables the workflow plugins "Set fields of a CI", "SetFieldOfCI", "SetFieldOfAttachedCI" |
Enterprise Configuration Management |
Enterprise Edition Add-ons |
|
EnableConfigurationManagement |
When enabled, the CMDB is shown. |
Configuration Management essentials |
Enterprise Edition Add-ons |
|
EnableCMDBImport |
When enabled, the CMDB Import Settings is shown |
Configuration Management essentials |
Enterprise Edition Add-ons |
|
EnableDeleteZoneSchemes |
Allow deletion of zone schemes based on security rights |
Configuration Management essentials |
Enterprise Edition Add-ons |
|
EnableEditZonenschemata |
Allow editing of zone schemes |
Configuration Management essentials |
Enterprise Edition Add-ons |
|
EnableSelectTicketFieldsForDWH |
Enables the including of ticketscheme fields into the data warehouse |
Business Intelligence |
Enterprise Edition Add-ons |
|
EnableComputerTelephonyIntegration |
Global switch to enable the CTI module |
Computer Telephony Integration |
Enterprise Edition Add-ons |
|
EnableEscalationWorkflowType |
Enables the "Escalation Workflow" workflow type |
Service Level Management essentials |
Standard Edition |
|
EnableServiceLevelManagementWorkflowPlugIns |
Enables the workflow plug ins for service level management |
Service Level Management essentials |
Standard Edition |
|
EnableTicketActionEditEscalationTime |
Enables Ticket Action to modify escalation times |
Service Level Management essentials |
Standard Edition |
|
EnableDetailedTicketAttachmentView |
Used to configure a new TicketHeaderData which will show a detailed overview of the attachments attached to a ticket. A grid in the following places will show the data: (ticket overview, workflow actions, fields tab, grid previews). |
Ticket Management essentials |
Standard Edition |
|
EnableTicketClassification |
Activates the Classification Management |
Ticket Management essentials |
Standard Edition |
|
EnableTicketConversions |
Enables ticket conversions |
Ticket Management essentials |
Standard Edition |
|
EnableSuccessorTickets |
Enable the ticket action 'create successor ticket' |
Ticket Management essentials |
Standard Edition |
|
EnableTicketSearchTemplates |
Enables ticket search templates in the extended search. |
Ticket Management essentials |
Standard Edition |
|
EnableNumericTicketFieldType |
Enables the numeric ticket field type |
Ticket Management essentials |
Standard Edition |
|
EnableTicketLinking |
Activates the linking of tickets, e.g. incidents to a problem. Requires EnableTicketClassification=True |
Ticket Management essentials |
Standard Edition |
|
EnableAttachmentsOfSolutionToSend |
When enabled, there is a checkbox in MessagingTemplateDetailDialog to select if KB Attachments will be sent |
Ticket Management essentials |
Standard Edition |
|
EnableTicketSolution |
Enables the solution of a ticket |
Ticket Management essentials |
Standard Edition |
|
EnableUserBrowserControl |
Enables the user of the user browser as ticket wizard control |
Ticket Management essentials |
Standard Edition |
|
EnableListBoxControl |
Enables the ListBox Ticket Wizard Control |
Ticket Management essentials |
Standard Edition |
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EnableContainerTickets |
Enables Container Tickets. Also activates all Workflow plug ins related to container tickets. |
Ticket Management essentials |
Standard Edition |
|
EnableSetTicketCreationPipeWorkflowPlugIn |
Enables the set ticket creation pipe workflow plug in |
Ticket Management essentials |
Standard Edition |
|
EnableExternalLinkTicketAction |
Enable external link ticket action. (iframe) |
Ticket Management essentials |
Standard Edition |
|
EnableEditTicketWizardPage |
Enables the setting and action for a ticket wizard page to be edited later on and maybe hidden during initial ticket creation. |
Ticket Management essentials |
Standard Edition |
|
EnableUserAssignmentByExpressionWorkflowPlugin |
Enables the user assignment by expression workflow plugin |
Ticket Management essentials |
Standard Edition |
|
EnableUserAssignmentByTicketFieldWorkflowPlugIn |
Enables the workflow plug in to assign a ticket or a group by a ticket field. |
Ticket Management essentials |
Standard Edition |
|
EnableDynamicExpressionsInHtmlControl |
Enables the prefilling of html label controls in the ticket wizard. |
Ticket Management essentials |
Standard Edition |
|
EnableLver |
Enables LVER |
Expense Management essentials |
Standard Edition |
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EnableFactorInClearingType |
Allows to add a factor to a clearing type (LverClearingTypeDetailDialog) |
Expense Management essentials |
Standard Edition |
|
EnableLverExpenseNameAutocompletition |
Enable autocompletion of expense names |
Expense Management essentials |
Standard Edition |
|
EnableSettlementDate |
Enables the possibility to change the settlement date. |
Expense Management essentials |
Standard Edition |
|
EnableExpenseSearchTemplates |
Enables expense search templates in the extended search. |
Expense Management essentials |
Standard Edition |
|
EnableLverExpenseProjectAutocompletition |
Enable autocompletion of expense project |
Expense Management essentials |
Standard Edition |
|
EnableDispatching |
When enabled, the whole Dispatching module is available |
Dispatching & Rule Management |
Standard Edition |
|
EnableVisibilityExtensionsInDispatchingTree |
When enabled, the section (creation pipe) of a ticket field is shown in the dispatching tree. |
Dispatching & Rule Management |
Standard Edition |
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EnableCreateKbArticleTicketAction |
Enables the ticket action to create a kb article |
Knowledge Management essentials |
Standard Edition |
|
EnableLinkKbArtcleToTicketTicketAction |
Enable the ticket action to link a kb article to a ticket. If disabled also the kb tab is hidden in the ticket detail dialog. |
Knowledge Management essentials |
Standard Edition |
|
EnableKnowledgebase |
Enables the Knowledge Base |
Knowledge Management essentials |
Standard Edition |
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EnableKBCategoryAsSearchCriteria |
Enables to select Category as Search Criteria |
Knowledge Management essentials |
Standard Edition |
|
EnableKbLanguagesAsSearchCriteria |
Enables to select the languages to be searched in |
Knowledge Management essentials |
Standard Edition |
|
EnableKbSearchAllLanguages |
Enables that every search searches every language |
Knowledge Management essentials |
Standard Edition |
|
EnableKbSearchByStatus |
Enables possibility to use a dropdown for searching in Knowledge Base |
Knowledge Management essentials |
Standard Edition |
|
EnableKnowledgebaseItemSearchTemplates |
Enables KB-Items search templates in the extended search. |
Knowledge Management essentials |
Standard Edition |
|
EnableKBTicketLinkDetailPage |
Enables a DetailPage in the DataGrid of TicketLinkDetailPage |
Knowledge Management essentials |
Standard Edition |
|
EnableOriginalCreator |
Enables visibility of original KB-article creator |
Knowledge Management essentials |
Standard Edition |
|
EnableKbStageDetailPage |
Enables a DetailPage in the KB Stage |
Knowledge Management essentials |
Standard Edition |
|
EnableKBCategoryAsSearchCriteriaRecursive |
Enables to search the selected Categories recursive (slow) |
Knowledge Management essentials |
Standard Edition |
|
EnableWizardKbSearchControl |
Enables the Ticket Wizard Control to search for a kb article |
Knowledge Management essentials |
Standard Edition |
|
EnableSwitchWorkflowPlugIns |
Enables the switch workflow plug ins |
Workflow Management essentials |
Standard Edition |
|
EnableDuplicateWorkflowItemWorkflowPlugIns |
Enables the plug ins for duplicating a workflow item and processing in parallel |
Workflow Management essentials |
Standard Edition |
|
EnableCommentPlugIn |
Enables a plug in that allows the user to enter comments to document the processes |
Workflow Management essentials |
Standard Edition |
|
EnableSecurityOnWorkflows |
When enabled, the access to the Workflows can be configured individually for each Workflows in the security configuration |
Workflow Management essentials |
Standard Edition |
|
EnableWorkflowManagementSettingsPage |
Enables the workflow management settings page in the settings stage |
Workflow Management essentials |
Standard Edition |
|
EnableWorkflowDesigner |
Enables the Workflow Designer |
Workflow Management essentials |
Standard Edition |
|
EnableLoopWayWorkflowType |
Enables the "Event workflow" workflow type |
Workflow Management essentials |
Standard Edition |
|
EnableMoveItemsManualyInWorkflowDesigner |
Enables the option to move items in the workflow designer from one plug in to another plug in. |
Workflow Management essentials |
Standard Edition |
|
EnableCommonTaskThreeStateWorkflowPlugIns |
Enables the workflow plug ins for common tasks with 3 possible answers (for user and group) |
Workflow Management essentials |
Standard Edition |
|
EnableSubWorkflowType |
Enables the "Sub Workflow" workflow type |
Workflow Management essentials |
Standard Edition |
|
EnablePauseAndTerminateWorkflowPlugIns |
Enables the workflow plug ins to pause and terminate workflows |
Workflow Management essentials |
Standard Edition |
|
EnableWorkflowDesignerShowFields |
Enables the option to view the fields of a workflow item in the designer |
Workflow Management essentials |
Standard Edition |
|
EnableActivityPluginAddAndRemoveExit |
Enabled the possibility for a user to add and remove exits of activity plugins |
Workflow Management essentials |
Standard Edition |
|
EnableWorkflowItemContextHistory |
Enables the context based item history - shows the history of the current item, including its predecessors |
Workflow Management essentials |
Standard Edition |
|
EnableFormsManagement |
Enables the forms management module. |
Forms Management |
Standard Edition |
|
EnableNotificationForEntityChanges |
Enables the (push) notifications for 446 Plattform objects |
Messaging & Collaboration essentials |
Standard Edition |
|
EnableNotificationForGlobalChanges |
Enables the global (push) notifications (eg. added as ticket owner, ...) |
Messaging & Collaboration essentials |
Standard Edition |
|
EnablePrinicpalWorkflowType |
Enables the "Principal Workflow" workflow type |
Standard Features |
Standard Edition |
|
EnableGeoLocation |
Enables the visibility of the geolocation |
Standard Features |
Standard Edition |
|
EnableReplyAllEmailAction |
Enables the action "ReplyAllEmail" |
Standard Features |
Standard Edition |
|
EnableSendEmailToGroupMailbox |
Enables the feature to send an email with a group to the group mailbox. |
Standard Features |
Standard Edition |
|
EnableSecurityPolicies |
Enables security policies |
Standard Features |
Standard Edition |
|
EnableIndividualGridViews |
Enables the possibility to hide or display the columns of grid. |
Standard Features |
Standard Edition |
|
EnableGridLinkification |
Enables the possibility to render the grids with links so they can be used with tablets/smartphones |
Standard Features |
Standard Edition |
|
EnableSharpExpressions |
Enables the Sharp Expressions {#...#} |
Standard Features |
Standard Edition |
|
EnableConfigurationManagement |
When enabled, the CMDB is shown. |
Configuration Management essentials |
Standard Edition Add-ons |
|
EnableCMDBImport |
When enabled, the CMDB Import Settings is shown |
Configuration Management essentials |
Standard Edition Add-ons |
|
EnableDeleteZoneSchemes |
Allow deletion of zone schemes based on security rights |
Configuration Management essentials |
Standard Edition Add-ons |
|
EnableEditZonenschemata |
Allow editing of zone schemes |
Configuration Management essentials |
Standard Edition Add-ons |
|
Enable446PlattformMobil |
This key enables the 446 Plattform Mobil user interface. If the key is false the user interface does not allow any logins. |
446 Plattform Mobil |
Standard Edition Add-ons |
|
EnableTaskPackages |
Enables task packages. |
Advanced Task Management |
Deprecated |
|
EnableTeamManagement |
Enables Team Management |
Deprecated |
Deprecated |
|
EnableTriggerPlugIns |
Enables the trigger workflow plug ins |
Deprecated |
Deprecated |
|
EnableContainerChildCounterPlugin |
Enables the plugin container child counter |
Deprecated |
Deprecated |
|
EnableSwitchOnLastActionResultPlugin |
Enables the plugin switch on last action result |
Deprecated |
Deprecated |
|
EnableCorrespondenceTemplates |
Enables Messaging Correspondence Templates (in Ticket Detail Dialog) |
Messaging & Collaboration |
Deprecated |
|
EnableNotificationForEntityChangesOnMobileDevice |
Enables (push) notifications for 446 Plattform objects which will be received by mobile devices |
Notifications |
Deprecated |
|
EnableExternalLinkControl |
This key enables the web link control in the forms designer. |
Forms Management |
Deprecated |
|
EnableMultiUserExport |
Enables in transport manager creation of transport packages for exportby different users to the same time. If true, downloading of export filewill provide xml transport package which was created by specified user.Else the last created export file of any user is provided for download. |
Advanced Transport Manager |
Not Finished - Do Not Use |
|
EnableExpressionForDataWorkflows |
Enables the Sharp Expression {#General.GetDataWorkflowContext()...#}, which allows to execute a DataWorkflow, and process the result. |
Not Finished - Do Not Use |
Not Finished - Do Not Use |
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